You further acknowledge and agree that Gentrend Group USA Inc. reserves the right, at its discretion, to change, modify, add, or remove portions of these Terms at any time. Please check back periodically for changes. If you do not agree to be bound by these terms and conditions, do not purchase tickets.
Gentrend Group USA Inc. uses a third-party ticketing company to manage and execute all ticket orders and customer service for the Event. Their purchasing terms and conditions can be found here: https://www.universe.com/terms-of-use. You agree to pay all charges incurred by You or any users of your account, including, but not limited to, any and all applicable taxes, and you agree to only use payment methods that belong to you or others that have expressly authorized You to use such payment method. Gentrend Group USA Inc. is not responsible or liable for any issues or other claims that You may have related to purchasing tickets.
Gentrend Group USA Inc. assume no legal, financial or other liability for any lost, stolen, destroyed Tickets. Following the delivery of Your Tickets, You assume all risk of loss, including any risks of loss associated with lost, stolen, mislaid, or destroyed Tickets. Gentrend Group USA Inc. will not issue duplicate tickets for lost or stolen tickets.
Tickets purchased by You are intended for personal use only.
Tickets are only valid when purchased from official agents of the Gentrend Group USA Inc. Tickets purchased from unauthorised sources will be rendered invalid and refused admission.
You agree that the resale, or attempted resale by You of any Ticket at a price greater than the face value is strictly prohibited and constitutes a violation of these terms and conditions.
There is no re-admission. Once on site you cannot leave and re-enter.
Tickets must be valid, presented in full, with stubs and not tampered with.
Tickets cannot be used as part of any marketing, media or sales promotion, without the prior written consent of Gentrend Group USA Inc.
If you have obtained this ticket in breach of these Terms and/or if you breach any of these Terms, the ticket will be void and all the rights conferred on you will be void. If you seek to gain entry on a void ticket then we reserve the right to refuse you entry or eject you from the event and you might be liable to legal action for trespass. Void tickets are non-refundable.
Tickets for this event have a unique barcode which will be scanned on entry and if found to be duplicated, either in error or for fraudulent gain, only the first instance of the ticket scanned will be admitted regardless of original ownership.
Tickets are final sale.
Gentrend Group USA Inc, shall at any time prior to the Event, have the right to change the Venue, Artist Lineup, Event Times, Event Dates or any or all other components of the Event, at any time, with or without advance notification to You and without any compensation to You.
Delayed gate openings shall not be subject to refunds.
Upon the occurrence of an Event cancellation due to events outside Gentrend Group USA Inc’s, control, such as, but not limited to, strikes, hurricanes, tropical storms, earthquakes, floods, natural disasters or inclement weather (regardless of severity), Gentrend Group USA Inc. shall, at its option have the right, but not the obligation, to issue You a refund or elect to postpone the Event or cancel the Event without further legal or financial obligation or liability to you, including the obligation to issue You a refund or to reschedule the Event.
If Gentrend Group USA Inc, elects to issue a refund, the Ticket purchaser of record shall be refunded in an amount equivalent to the face value of Ticket(s) only. Under no circumstances shall You be entitled to a refund of any shipping, handling or other processing fees.
Your Ticket is not redeemable for cash.
You further agree, in no event shall you commence a chargeback dispute with Your credit or debit card relative to the Tickets or services purchased hereunder or regarding any amounts forfeited hereunder any or similar charge reversal.
Gentrend Group USA Inc shall not be responsible for any exchange rate losses incurred during the order or refund process. Gentrend Group USA Inc. shall not be obligated to issue refunds to Ticket purchasers who have mistakenly purchased tickets in a currency other than the currency intended.
You give your express consent to Gentrend Group USA Inc. to replicate your actual/ simulated likeness, actions, and statements in any live or recorded audio, video, film, webcast, stream, or other transmission, exhibition, or reproduction made of, or at, the Event in any medium or context for any purpose, including commercial or promotional purposes to be included for no fee to be used in any media for any purpose at any time.
Images may be recorded and stored by security and/or Gentrend Group USA Inc. for maintaining and enforcing the security on the Event grounds, and to prevent, investigate and punish crimes and breaches of the General Terms and Conditions by establishing the identity of the perpetrators using these digital images.
Gentrend Group USA Inc. owns the trademarks, imagery, name, likeness of the OVERPASS Music Festival. All photographs and film shot by You on Event grounds may only be used for commercial or public purposes with the prior written consent of Gentrend Group USA Inc.
You may bring personal, non-commercial, photography devices into the Event and may use these devices to obtain short-form video and still photographs for Personal Content, non commercial use.
You agree to may not sell, transfer, license, sublicense, give or otherwise transfer any Personal Content obtained at the Event for commercial purposes. Gentrend Group USA Inc. reserves the right to prohibit any use of Personal Content which it believes is in violation of the Terms. Gentrend Group USA Inc in its sole discretion may determine what constitutes a commercial use not permitted by the Terms.
You must be over the age of 15 to attend the event and be 18 or older to purchase a Ticket to the Event. Person under the age of 18 must be accompanied by someone who is 18 or older with a ticket and acknowledges that his/her parent or guardian has reviewed, understood and agreed to the terms and conditions of Ticket Purchase. You must be 21 years old or older to purchase and consume alcohol on Event grounds.
Photo ID is required to enter the Event.
Acceptable Forms of I.D are valid government-issued driver’s license or ID card, passport, driver’s license containing a photograph and date of birth. The following will not be accepted as valid forms of identification; school I.D, consular I.D, Birth Certificates and photocopies of government issued I.D.
You and your belongings may be searched upon entry into the Event, and You consent to such searches and waive any related claims that might arise against the Gentrend Group USA Inc. and its agents. If You refuse consent to such searches, You may be denied entry into the Event.
If You are perceived to be intoxicated, abusive or displaying threatening behaviour, You will be refused entry into the event.
Any photography device which is designed for, or suitable for, any commercial purpose, selfie sticks, tripods, monopods, boom arms, any device which could be used to mount or hold a photography device or could be used to extend arms’s reach.
Large bags and backpacks will not be allowed in to the event, only small bags measuring no bigger than 12” x 12” will be permitted a limited to 2 pockets or less. Bags that do not meet the requirements will be confiscated and will not be returned. Clear bags are not required but are recommended for expediency
Outside food (with the exception of specific medical/ dietary requirements). If you have to bring food with you for medical reasons, please make sure all food is labelled and clearly visible to security during searches. We recommend that you bring a doctor’s note or letter with you in case of queries
Plastic or metal water bottles must be empty when presented to security.
Aerosols/ air horns/ alcohol/ animals (except assistance dogs)/ BBQs/ bicycles, scooters, roller skates/ blow torches/ chairs/ stools/ floor seating/ shooting sticks/ lanterns/ cooking apparatus/ coolers / cigarettes (more than for personal use)/ drinks / drones or other remote flying devices/ fireworks / pyrotechnics/ flag with poles/ flares / distress flares / smoke flares/)/ gazebos/ gas cylinders or canisters/ glass containers/ Illegal substances / laser pens or devices/ legal highs, nitrous oxide or herbal highs/ megaphones/ pen knives/ knives/ Selfie-sticks/ smoke bombs or canisters/ sound systems/ spray cans/ umbrellas/ unauthorised items for trading (including goods using unauthorised event logos/ weapons / dangerous or hazardous items, lightsticks, fan signs / banners (This includes all handheld signs items attached to poles or pool noodles or apparatus used to display anything above the head.)
PROHIBITED ITEMS WILL BE CONFISCATED AND WILL NOT BE RETURNED.
Anyone resisting confiscation of disallowed items may be refused admission or evicted from Event grounds.
ZERO-TOLERANCE POLICY The possession of weapons and the use or possession of illegal drugs will not be tolerated anywhere inside or outside the Event.
You assume any and all risks, as well as, any other risks and dangers incidental or in any way relating to your presence during the Event, including any risks that occur prior, during or after the Event or any risks that are not foreseeable, such as, any and all risks arising from or relating to others (including Performers, Event attendees, the Venue owners or operators and its staff, employees and agents; or the Event organizer, its affiliates, subsidiaries, officers, directors, employees, members, partners, agents or designees).
Gentrend Group USA Inc. and its agents shall shall not be held responsible, financially or otherwise, for any personal property that is left, lost, stolen, destroyed, confiscated, damaged or misplaced anywhere in the Venue or during the Event, regardless of fault. You assume all risks of loss associated with the loss or damage to Your personal property.